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Professional landlord services.
Nationwide services for landlords letting a property
Complete plan
We pay your rent on time every month. Even if the tenant doesn’t.
We find you the best tenants
Once you've met the tenant and they fit your criteria, we'll make sure they are trustworthy by including 2 complimentary reference checks and conduct a 6 year credit check, current salary and previous landlord reference.We handle the legal stuff
With your instruction we'll draft a professional tenancy agreement that can be signed securely online. We will also collect and register the deposit and issue all legal certificates including a GDPR compliant landlord privacy policy.
You get total financial security
If your tenant stops paying, without delay, we will continue to pay your rent on time up to £2,500 per month for up to 6 months whilst working with both parties to resolve any disputes.
In the unlikely event that you need to evict a tenant our legal team will handle the entire process for you, cover legal costs of up to £50,000 and keep you informed throughout.
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Essential plan
We find you tenants, guarantee rent and take care of the paperwork.
Advertise your property
We’ll advertise your property on Rightmove, Zoopla & PrimeLocation with zero upfront payment*. Our lettings experts are ready to take tenant enquiries 24/7/365 and send you instant viewing notifications via text and email.
We find you the best tenants
Once you've met the tenant and they fit your criteria, we'll make sure they are trustworthy by including 2 complimentary reference checks and conduct a 6 year credit check, current salary and previous landlord reference.
We handle the legal stuff
With your instruction we'll draft a professional tenancy agreement that can be signed securely online. We will also collect and register the deposit and issue all legal certificates including a GDPR compliant landlord privacy policy.
You get guaranteed rent
We include a rent guarantee insurance policy to protect you up to £2,500 per month for up to 6 months. Should the tenant stop paying, the policy will activate after 8 weeks and will continue to cover you until the tenant has moved out.
In the unlikely event that you need to evict a tenant our legal team will handle the entire process for you, cover legal costs of up to £50,000 and keep you informed throughout.
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Basic plan
Stress-free rent collection and arrears management.
Find the best tenants
Start advertising today! Pay £149 and we'll list your property on Rightmove, Zoopla & PrimeLocation within 4 hours. Our lettings experts are ready to take tenant enquiries 24/7/365 and send you instant viewing notifications via text and email.
Prepare the tenancy paperwork
Once you’ve shown the tenant around the property and both wish to proceed, we'll secure a holding deposit, take up references on 2 tenants, create a digital tenancy agreement, register a 5 week tenancy deposit and take care of the legal paperwork.
Rent collection & legal cover
Our qualified accounts team professionally manages your rent collection in-house. Legal expenses protects you up to £50,000 against the costs of eviction proceedings, serving notice, court fees, solicitor and bailiff fees.
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Energy Performance Certificate (EPC)
A valid EPC is a legal requirement to rent a property
Having an Energy Performance Certificate or EPC displayed on all properties for sale or to rent was made a legal requirement as from the 1st October 2008. Landlords caught without following these regulations may be faced with a financial penalty.
As from the 1st April 2018 there will be a requirement for any properties rented out in the private rented sector to meet a minimum energy performance rating
You can buy an EPC from us and we will arrange for our local energy assessor to visit the property at a convienient time with your or your tenant and conduct an energy assessment of the property. This usually takes around 45 minutes to 1 hour. Once the report has been typed up, we will send you a PDF copy of your new EPC which is valid for 10 years.
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Gas Safety Certificate (CP12)
If the property has gas this is a legal requirement
A Gas Safety Certificate (also known as a CP12) is a legal requirement when renting out a property which has a gas supply to an appliance or the heating system is fired by gas. Gas safety certificates and inspections must be carried out by competent gas engineers that are GasSafe registered.
The Gas Safety Certificate is to be renewed every 12 months. The renewal must also be carried out by a GasSafe registeerd engineer following a visit to the property.
You can buy a Gas Safety Certificate from us and we will arrange for our local GasSafe registered engineer to visit the property at a convienient time with your or your tenant and conduct a safety check check. This usually takes around 1 hour. Once the certificate has been typed up, we will send you a PDF copy which is valid for 12 months.
A landlord must provide each tenant with a copy of the gas safety certificate when they check in.
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Electrical Installation Condition Report (EICR)
Legally required every 5 years as of April 2020.
Electrical safety inspections are a mandatory requirement in England as of April 1st 2020. Private landlords are required to carry out an Electrical Installation Condition Report on their rental property every 5 years.
Landlords letting property in the UK have a legal obligation to ensure that the property being let is safe to occupy. As such, ensuring the electrics in the property are not damaged or worn out, through wear and tear, is an important aspect in landlord electrical safety.
Through our network of competent electrical engineers, we will arrange for an Electrical Installation Condition Report or EICR to be carried out at your rental property.
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Portable Appliance Test (PAT)
Ensures all appliances are safe to use.
Portable Appliance Test (PAT test) for landlord rental property carried out by our nationwide electrical engineers to ensure that electrical appliances are safe to use.
If you are renting out a property in the UK, one of the most important legal obligations of a landlord is to ensure that the property being let is safe to occupy. As a result, Health and Safety regulations require that electrical appliances are safe and would not cause harm to any tenant using them.
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Legionella Risk Assessment
Recommended every 2 years or before a new tenancy.
One of your legal duties as a landlord is to ensure that the water in your property is safe. As part of this responsibility, it is recommended that you carry out a Legionella Risk Assessment every two years or before the start of a new tenancy. If left untreated, legionella can cause Legionnaires disease and make your tenants seriously ill.
Conducted by a professional inspector, your assessment will identify any risk of legionella bacteria in your property’s water system and highly any measures needed to keep your tenant healthy and property safe.
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Property Photos
Photographs that make your home stand out online.
When marketing any property one of the most important attributes to your advert is getting the best photographs as possible.
Poor photography will often result in a poor number of enquiries. A good quality camera in the hands of a professional, will do your property justice with exceptional property photography.
To arrange a visit from our local professional photographer, simply add the product to your shopping cart and checkout, we'll then be in touch to arrange a convenient time.
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Property Floor Plans
Reduce wasted time on viewings with accurate plans.
Floor plans show tenants the spatial layout of your property. A floor plan adds further information about the property that tenants find useful and want to see before a viewing is made.
Floor plans help to market properties that are either larger in size or have unusual layouts. Tenants with families and/or sharing with others, like to plan ahead and together with photos, a good description and a legible floor plan, tenants can decide on whether to take the next step and arrange a viewing.
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To Let Sign Board
Can increase number of viewings by up to 30%.
A To-Let sign is available to order online for just £59 including vat and installation and will increase your chances of finding a tenant.
Order a To-Let sign today and we'll have one of these boards standing proud outside your property within the next 7 working days!
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Property Viewings
Free up your time with professional viewings.
If you haven’t got the time to meet and greet potential tenants, our professionals will do it for you.
From £59 (inc VAT), a certified ARLA accredited clerk will show prospective applicants around your home.
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Rightmove Premium Listing
Makes your advert really stand out on Rightmove
To generate as many tenant enquiries as possible we recommend enhancing your standard listing to a Premium listing on Rightmove.
Your property will have a larger photo or a selection of photos and a coloured border which stands out and is guaranteed to attract more interest and enquiries.
The Rightmove RRP price for a Premium Listing is £250 however, you can order one now for just £99 inc vat.
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Zoopla Premium Listing
Makes your advert really stand out on Zoopla
If you are looking to find a Tenant fast, then we would recommend you consider a Zoopla Premium Listing.
In our experience, a Zoopla Premium Listing should be used if one or more of the following conditions are true:
- The property being advertised is in an area with a high density of available properties. i.e. some locations in London will have 200 available properties within a ¼ mile radius. With that many properties available, an advert will need all it can get to be noticed.
- If the property is of a premium price point – a premium listing will attract more attention
- If the property has been on the market for more than 2 weeks we would suggest a boost to the advert by applying a Zoopla Premium Listing and considering the rental price.
- If the property has particularly good images, the Premium Listing will make the most of the images by showing 3 in the main search result rather than a single image
Property Inventory Service
An official record of inventory and condition.
A Rental Property Inventory and Schedule of Condition report is one of the most important tenancy documents provided within our landlord inventory service. Without one, a landlord will rarely be able to make a successful claim for damages.
In unfortunate circumstances where a landlord wishes to make a claim on the tenant's deposit for damage, the Deposit Service will require proof of a signed Inventory and Schedule of Condition. In the absence of one, it is almost impossible to prove liability for damage that may have been caused by the tenant during their time in the property.
Through our national network of inventory clerks, all of whom are accredited by the Association of Independent Inventory Clerks (AIIC) we are able to provide a professional and cost effective landlord inventory service.
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Tenant Referencing
Employment, landlord reference and credit check.
Our referencing includes an employment reference, a 6 year credit check, a previous landlord reference and a bank check. Landlords are also encouraged to obtain proof of identity from the tenant such as a passport and utility bill dated within the last 3 months.
What checks are included?
- Income Validation - Assess the likelihood that the salary matches the type of employment.
- Affordability Calculation - Salary should be in the region of 30 times the monthly rent.
- Voters Roll check - Checked for all addresses within the last 6 years.
- Public information check - for CCJs, Bankruptcy and voluntary arrangements.
- Fraud Potential - The tenant will be issued a fraud potential score.
- Confirmation of declared income - Income will be validated by employer or accountant.
- Previous landlord - Determine payment issues or if any dilapidation has been recorded.
Tenancy Deposit Protection
Deposit registration and legals documents issued.
The tenant's deposit (5 weeks rent) is requested and registered with the Deposit Protection Scheme and we will issue the legal prescribed information.
We'll contact your tenant to explain the Tenancy Deposit Protection rules and request the funds. Once received we will register the deposit with an approved scheme within the required timeframe and complete the prescribed deposit information and issue confirmation certificates for all parties.
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Tenancy Dispute Services
Support for landlords in deposit disputes.
We offer a support service to our existing landlord clients where we will assist in DPS deposit disputes with their tenant.
This product is only available to landlords that have used our services to register the deposit with the Deposit Protection Serviceat the start of a tenancy.
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Non-Resident Landlord Address
A UK address is provided for Landlords that are Non-Resident outside of the UK.
A UK address is provided for Landlords that are Non-Resident outside of the UK. This is an annual service fee and includes forwarding official post.
We provide a 'Non-Resident Landlord Address' service which can be used on Tenancy Agreements to satisfy Section 48 of the Landlord and Tenant Act 1987 and allow the Tenant to be able to send letters or notices to. Once received, we will forward on the communication to the Landlord wherever they are located in the world.
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Tenancy Agreement Drafting
An Assured Shorthold Tenancy Agreement (AST) will be created digitally.
An Assured Shorthold Tenancy Agreement (AST) will be professionally drafted by a UKALA Letting Agent and sent for digital signatures to both parties.
The Assured Shorthold Tenancy Agreement (AST) is the most commonly used Tenancy Agreement when letting a property in England and Wales. In Scotland, this is the Scottish Tenancy Agreement. Our AST offers a comprehensive letting agreement between Landlord and Tenant. Because of the high degree of security offered to Landlords by Assured Shorthold Tenancies, this concise form of agreement is generally adequate for most letting situations and often preferred by Landlords and Tenants who find it easier to read and understand as it is written in plain English.
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Section Notices
Legally required notices sent to your tenant(s).
Your tenants must be legally notified of certain changes to their tenancy. Failing to provide your tenant with a legitimate and valid notice can lead to financial penalties and difficulties with court proceedings and evictions.
To ensure you are completely compliant, our professional lettings team will issue a required Section Notice on your behalf. All notices will be posted First Class Recorded and emailed for electronic signature and digital proof of receipt.
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An official record of condition mid tenancy.
Through our national network of inventory clerks, all of whom are accredited by the Association of Independent Inventory Clerks (AIIC) we are able to provide a professional property visit
Recommended to be conducted every 3-4 months during the tenancy to check the property is being maintained
To ensure tenants are meeting their contractual obligations, checking the property is in a good state of repair and to make sure the tenants are satisfied
A mid-term inspection document is a critical piece of evidence to protect you against ongoing disputes or used to challenge a deposit claim at the end of the tenancy
PurchaseFAQs
When should I organise a Gas Safety Certificate & how long does it last?
By law, if you have gas appliances in your property (boiler, hob), you need a valid, in-date Gas Safety Certificate before a tenant can move in. A Gas Safety Certificate needs to be renewed every 12 months.
Are PAT's and EICR's a legal requirement?
Although not a legal requirement in England and Wales as of yet, a landlord has a legal obligation to provide a safe home, therefore we recommend you obtain these certificates every 5 years. If the property is in Scotland however, these documents are legally required.
How do Professional Photographs benefit my property advert?
From our experience we know that the very first thing the prospective tenants will see are the property photos, so if you want to grab tenants’ attention, make sure they stand out! Professional property photos are a good investment for a quick let. They are bright, high resolution, wide angled and generate more enquiries.
What certificates do I need before I advertise?
As well as having consent to let from your mortgage company, an Energy Performance Certificate with a rating of A to E is required on your advert.
Why do I need an Inventory?
If a landlord wishes to make a claim on the tenant's deposit for damage, the DPS will require proof of a signed/dated inventory and schedule of condition. The adjudicator will use the inventories to compare the property condition at the beginning and end of the tenancy - without it, they’re highly likely to reject the landlord’s claim. It also shows you have let it in a safe condition such as smoke alarms are fitted and working.
Is a Boiler Service included in Home Emergency Cover?
Home Emergency Cover which is a benefit of the Complete plan, requires an annual Boiler Service. We can arrange these alongside a Gas Safety Certificate for an additional £45.
Have a property to let?
If your property is available in the next 8 weeks, book a call with a Valuations Manager and we'll have your property advertised within 24 hours.
Landlord support
Either pick a plan, call us or schedule a call back.
020 8145 5155
Tenants can book viewings online or call 0121 285 6320